How does the assistant know who the user is?

Your app vouches for the signed-in user with a short-lived, single-use signed token; the assistant never trusts an id the browser supplies.

Can it change things in my product?

Only through the actions you connect, only on the user's behalf, and only after they confirm the exact change. Anything the assistant does not recognize waits too.

Does it work inside a native app?

Yes. Load the assistant's chat inside your iOS or Android app with the small bridge for sign-in and links; the same rules apply.

Services · Help inside your app

Help inside your app that gets things done

For software teams: an assistant inside your web, iOS, Android or desktop app that acts for the signed-in user and asks before it changes anything.

Try it on your website See pricing

What it does

Switched on from the Console, no code

Knows who is signed in
Your app vouches for the user, so the assistant opens already knowing who it serves.
Acts through your API
Look-ups and changes run on the user's behalf, and every change waits for their confirmation.
Lives where the user is
The same settings power the chat on your website and inside your iOS, Android and desktop apps.

Already running

See it in action

2 businesses live · 14 languages · works with your own systems

BusyProxy

Customer support and real account actions for a proxy platform — payouts, devices, and verification, answered through its own API.

support.busyproxy.netSee a live example

BusySMS

Support and onboarding for an SMS-gateway product — from enrolling phones to OTP capture, live on its own support domain.

support.busysms.netSee a live example

How a live customer built it

Two views

One conversation, seen from both sides

What your customers see

A launcher inside your product that answers from your docs, reads the user's own data and makes a change only after they confirm it.

What your team sees

In the Console: how sign-in is vouched for; which actions are open to anyone, which need a signed-in user, which act on their behalf; and which ask first.

FAQ

Questions people ask

Set it up for your business

Get started

Help inside your app that gets things done

Switched on from the Console, no code

Knows who is signed in

Acts through your API

Lives where the user is

See it in action

BusyProxy

BusySMS

One conversation, seen from both sides

Questions people ask

Set it up for your business

Help inside your app that gets things done

Switched on from the Console, no code

Knows who is signed in

Acts through your API

Lives where the user is

See it in action

BusyProxy

BusySMS

One conversation, seen from both sides

Questions people ask

Set it up for your business